Sections 4–6 · Section 8
AI and automated processing
Some JeevanPatra features use artificial intelligence. They are optional, need your separate consent, and produce drafts that a person checks. AI never makes a decision about your care on its own.
Last updated: 28 October 2026
What AI does
| Feature | Who uses it | Consent needed |
|---|---|---|
| Drafting consultation notes and summaries | Your doctor | AI-assisted care, given by you for that doctor |
| Transcribing consultation audio into a draft note | Your doctor, only after telling you on screen that the consultation is being recorded | AI-assisted care, and your agreement to the recording |
| Reading handwritten prescriptions into text | Your doctor | AI-assisted care |
| Medicine safety checks (for example interactions) | Your doctor | AI-assisted care |
| Health insights: a score and short summary of your own vitals | You only | AI health insights, which you switch on yourself |
Safeguards
- Both AI purposes are off by default. A doctor can run AI only for a named patient, within an active care relationship, and only if that patient has given AI-assisted care consent for that doctor.
- Doctors must acknowledge our AI notice before using AI features.
- Everything AI produces is a draft. The doctor reviews and edits it, and only what the doctor confirms becomes part of your record.
- Only the minimum clinical context needed for the task is sent to the AI service.
- We do not use AI for advertising, and we do not make automated decisions that have legal or similar effects on you.
Withdrawing AI consent
Withdraw a doctor's AI-assisted care permission in Consent, and switch off AI health insights in the Privacy Centre. The doctor can no longer run AI tasks on your data, their earlier AI outputs are restricted, and we record a deletion request to the AI provider. Ending a doctor's care relationship has the same effect. See consent and withdrawal.
AI provider and region
Our AI features use Google Gemini, which acts as our processor.